Privacy Policy

Premise

On April 6, 2016, the European Union approved an important reform of the regulatory framework relating to the protection of personal data by adopting the “General Data Protection Regulation” (GDPR or Regulation), directly applicable in the Member States. The Regulation replaces Directive 95/46 / EC (“Data Protection Directive”) and its application becomes mandatory starting from 25 May 2018, two years after its entry into force.

• The new Regulation strengthens the safeguard of the right to the protection of personal data (Data Protection), in line with the recognition of the protection of personal data as a fundamental right of the EU. The Regulation also represents a necessary and urgent response to the challenges posed by technological developments that allow the collection and processing of large amounts of personal data in real time, allowing the development of automated decisions that go beyond human intervention. The Regulation meets the need to protect the private sphere increasingly felt by European citizens.
• This information was created in order to make known with the utmost transparency and confidentiality which personal data (hereinafter, “Data”) the Jewish Community of Rome (hereinafter also the “Community”), based in Largo Stefano Gaj Taché – Synagogue – 00186 Rome (RM), as Data Controller, collects through its website museoebraico.roma.it (hereinafter the “Website”) and how such data are used in compliance with the current legislation on the protection of personal data.
• The Community, in order to provide the services offered through the Website, may make use of third parties, who will act on its behalf as Data Processors by virtue of a specific appointment. The Data may also be brought to the attention of subjects who will operate as “persons authorized to process”.

 

No data will be disseminated.

Place of data processing

The processing connected to the Website and to the services provided by the Community take place at the Community headquarters and are only handled by the personnel in charge of processing, or by any persons in charge of maintenance operations.
The data deriving from the services offered within the Website may be communicated to the technological and instrumental partners that the Community uses for the provision of the services requested by the visiting users.

The personal data provided by visitor users who forward requests for information or other communications are used only to perform the service or provision requested and are disclosed to third parties only if this is necessary for this purpose.

 Type of acquired data

When a user visits the Community Website, certain information may be collected or requested in order to improve the browsing experience or to facilitate the Community in managing the relationship with the user. Such information may include:

 

• contact details such as name, surname, e-mail address and telephone number;
• data provided by the user in order to receive information or in order to make a donation;
• data deriving from technical cookies described below.

 Purpose in the use of user data

The information is reserved for the processing of personal data of users who consult the Website for the purposes specifically identified below:

• verify the identity of the user to answer questions or for the purpose of a donation;
• manage the request for subscription to the newsletter service that the user has made on the Website by subscribing to the mailing list;
• allow the provision of services by guaranteeing the Community compliance with legal requirements;
• fulfill a legal obligation, regulations or provisions of the judicial authority, as well as to defend a right in court.

 

Methods of processing and conservation

Data processing is carried out through automated tools (e.g. using electronic procedures and media) and / or manually (e.g. on paper) for the time strictly necessary to achieve the purposes for which the Data were collected so as to offer users the browsing experience and allow them to use the services requested by them and in any case in compliance with the regulations in force on the subject.

The Data Controller has adopted technical and organizational measures aimed at ensuring a level of security appropriate to the risk in accordance with the provisions of art. 32 of the GDPR, so as to prevent the loss of data, illicit or incorrect use and unauthorized access.

The information collected by the Community is stored on its systems and in whatever region the providers of which the Community avails itself operate. The retention period of the acquired data is that strictly necessary for the pursuit of the purposes for which they are processed.

Transfer of data abroad

As part of the purposes described in this statement, the Community does not transmit the data provided to other parties with offices in countries that are outside the territory of the European Union.

Rights of interested parties:

Pursuant to art. 15-21 of the GDPR, in relation to the data communicated, the interested party has the right to:

• access and request a copy;
• request cancellation / rectification;
• obtain the limitation of the processing;
• oppose the processing carried out on the basis of the legitimate interest of the Data Controller;
• receive in a structured format, commonly used and readable by an automatic device and to transmit such Data without hindrance to another data controller, where technically feasible;
• lodge a complaint with a supervisory authority: without prejudice to any other administrative or judicial appeal, the interested party who believes that the processing that concerns him or her violates the Privacy Law has the right to lodge a complaint with the supervisory authority of the Member State in which he resides or works habitually, or of the State in which the alleged violation occurred.

The above does not apply to information made available to third parties which are outside the scope of the Community.

If the processing is based on consent, pursuant to art. 7 of the GDPR, the interested party can revoke any consent given at any time, without prejudice to the lawfulness of the processing performed before the revocation.

If the interested party wishes to have more information on the processing of his data, or to exercise the rights indicated above, he can send an e-mail to: privacy@romaebraica.it

Changes to this information

The Community may make changes to this information, ensuring in any case the timely updating of this internet page and allowing access to the various successive versions over time, which can be consulted at the same address.

COOKIE POLICY

Cookies are small text files that the websites visited send to the user’s terminal (computer, tablet, smart-phone, notebook), where they are stored, and then re-transmitted to the same websites on the next visit. Depending on their duration, they are divided into session cookies (i.e. those temporary and automatically deleted from the terminal at the end of the browsing session), by closing the browser and persistent cookies (i.e. those that remain stored on the terminal until their expiration or cancellation by the user).

For more information, refer to the cookie document prepared by the Privacy Authority.

Typically, the usefulness of cookies lies in the possibility of obtaining information on visitor preferences through them, to improve the functionality and security of a website, to simplify navigation by automating the procedures (eg Login, site language) and for the  analysis of the use of the site itself.

Below are the types of cookies used by the website www.museoebraico.roma.it:

 

Technical cookies

used for:

– Authentication and management of a browsing session;

– The optimization of the functioning of the Website; –

– The best usability of the Website;

– The security;

– The correct functioning of the connection.

 

Third party cookies

The Website also allows the transmission to the user’s terminal of third-party cookies, with which the Community is limited, as a technical intermediary, to send these cookies, but does not manage their operation (therefore it has no control and access to the information provided / acquired) as their operation is the responsibility of third parties. For these cookies, you can access the information and the third-party consent acquisition forms by clicking on the links below. The third parties are:

Facebook – https: // www.facebook.com/privacy/explanation

Twitter – https://support.twitter.com/articles/20170519

 

Management of cookie choices

The type of cookies used by the Website do not require the user’s consent; however, the user has the ability to disable cookies at any time using the settings of the Internet browser used. Below are links to the guidelines of the most common browsers:

Mozilla Firefox–Microsoft Internet Explorer– Microsoft Edge –Google Chrome–Opera–Apple Safari

It should be noted that disabling technical cookies could lead to navigation problems and correct use of the services.

Terms and conditions of purchase

General conditions of sale

Premise: effectiveness of the General Conditions

These general conditions of sale (hereinafter, “General Conditions”) have as their object the regulation of the purchase of products and services, carried out remotely and made available, via the Internet, from the website shop.museoebraico.roma.it  (hereinafter, the Site) in compliance with Italian legislation on distance contracts (Legislative Decree 70/2003).

The website is owned by the Jewish Community of Rome (hereinafter, the “Community”), with headquarters in Largo Stefano Gaj Taché – Synagogue – 00186 Rome (RM). Tthe Customer is required, before sending the order, to read carefully the General Conditions that have been made available to him on the Site to allow reproduction and storage.

The contracts concluded with the “Community” through the Site are governed by these General Conditions in compliance with Italian law. The language available to conclude the contract is Italian.

The seller

The seller is the Jewish Community of Rome.

Choosing and ordering Products

The characteristics and price of the various Products are shown on the page relating to each Product.

For the purchase of the Products, the Customer must complete and send the order form in electronic format, following the instructions contained in the Site. The Customer must add the Product to the “Cart” and, after having read the General Conditions and the Privacy Policy, must enter the shipping and billing data, select the desired payment method and confirm the order.

With the confirmation of the order, which has the value of a contractual proposal, the Customer acknowledges and declares to have read all the information provided during the purchase procedure and to fully accept these General Conditions and payment transcribed.

The contract stipulated between the Jewish Community of Rome and the Customer must be considered concluded with the acceptance of the order by the Jewish Community of Rome. This acceptance is communicated to the Customer through an email confirming the order itself.

If the Customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity), once the online purchase procedure is completed, he will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of Italian legislation on distance contracts.

Any right of the Customer to compensation for damages, as well as any contractual or non-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance or fulfillment, even partial, of an order, is excluded.

Product Information

The information relating to the Products susceptible to distance selling is available, with the relative product codes, on the Site.

The visual representation of the products on the Site, where available, normally corresponds to the photographic image accompanying the description sheet. It is understood that the image of the products themselves has the sole purpose of presenting them for sale and may not be perfectly representative of its characteristics but differ in color and size. In case of difference between the image and the written product sheet, the description of the product sheet always prevails.

Prices

The  products  prices are inclusive of all taxes and duties. All prices are expressed in Euros.

Shipments:

The goods will be delivered in the times and in the manner established by the agreements between the Customer and the Jewish Community of Rome by post or express courier, depending on the preferences expressed by the Customer.

Methods of payment

The Customer may pay the price of the Products and the related delivery costs by credit card or PayPal.

To ensure maximum security, the Customer will make the payment transaction directly on the secure server of PayPal.

The Site does not store the customer’s credit card number, but, thanks to the communication system protected by PayPal, the customer can proceed with the purchase without entering his data again. PayPal uses the SSL protocol to encrypt the data transmitted between its server and the Customer’s browser.

Once the order has been confirmed, the Customer will be redirected to the PayPal site where he can make the payment with his account or using a card, also prepaid.

Confirmation of receipt of the order

Once the order has been received, the Community will check the availability of the stocks for order fulfillment. In the event that a product is not available, Customer Service will promptly notify the Customer. The Customer can decide whether to confirm the purchase or cancel it.

The Customer receives, at the time of execution of the contract, an email confirming receipt of the purchase order. The communication contains a summary of the general and particular conditions applicable to the contract, the withdrawal, the order number, the summary of shipping and billing data, the list of products ordered with their essential characteristics, their price and the amount paid.

Transport and delivery

The Products purchased on the Site will be delivered to the address agreed with the Customer during the purchase procedure.

The Community issues an invoice for the goods shipped for each order placed on the Site, and sends it to the Customer in digital format. The informations provided by the Customer during the purchase procedure make faith for the release of the invoice. It will not be possible to make any changes to the invoice after the issue.

Any delivery costs are charged to the Customer and are clearly highlighted during the purchase procedure.

Right of withdrawal

Pursuant to articles. 64 et. seq. of the Consumer Code (Legislative Decree 2005/206), the Customer has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty.

To exercise this right, the customer must send a communication to the Jewish Community of Rome within 10 working days from the date of receipt of the goods.

This communication must be sent by registered letter with return receipt, addressed to:

Comunità Ebraica di Roma, Largo Stefano Gaj Taché – Sinagoga – 00186 Roma (RM),

Once the communication has been received,the Customer Service will communicate to the customer the instructions on how to return the goods.

The right of withdrawal is subject to the following conditions:

1. The right applies to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the product purchased.
2. According to the law, the shipping costs related to the return of the goods are charged to the customer.
3. The shipment, until the confirmation of receipt in our warehouse, is under the complete responsibility of the customer.
4. The Community shall not be liable in any way for damage or theft/loss of goods returned by uninsured shipments.
5. In case of damage to the goods during transport, the Jewish Community of Rome will notify the customer of the incident (within 5 working days). In this case, the product will be made available to the customer for its return and canceling at the same time the request for withdrawal.

The Jewish Community of Rome will refund the customer the full amount already paid, within 30 days of the return of the goods, through the procedure of re-transferring the amount charged to the Credit Card.

The right of withdrawal is totally lost, for lack of the essential condition of integrity of the goods (packaging and / or its contents), in cases where it is ascertained:

1. The lack of the outer packaging and / or the wrapper containing the purchased product
2. Damage to the product for reasons other than its transport.

In case of forfeiture of the right of withdrawal, the Jewish Community of Rome will return the purchased goods to the sender, charging the shipping costs to the sender.

 Lack of conformity

In case of lack of conformity of Products sold by the Jewish Community of Rome, the Customer must immediately contact the Community through the page: https://museoebraico.roma.it/en/contatti/

The legal guarantees provided for in articles 129, 130 and 132 of the Consumer Code apply to the sale of the Products. The Customer has the right to restore, without charge, the conformity of the goods by repair or replacement or to a suitable reduction in the price or termination of the contract. The Customer loses these rights, if he does not report the lack of conformity within two months from the date on which he discovered the defect.

Errors

The information relating to the Products provided through the Site is constantly updated, however it is not possible to guarantee the complete absence of errors.

The Community reserves the right to correct errors, inaccuracies or omissions even after an order has been sent, or to modify or update the information at any time without prior notice.

Complaints

Any complaint must be forwarded through the https://museoebraico.roma.it/contatti/ page, or by registered letter with return receipt to the address: Comunità Ebraica di Roma, Largo Stefano Gaj Taché – Sinagoga – 00186 Roma (RM).

Applicable law and competent court

The sales contract between the customer and the Foundation for the Jewish Museum of Rome is to be intended as concluded in Italy and governed by Italian law. For the solution of civil and criminal disputes arising from the conclusion of this distance sales contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference forum of his / her municipality of residence or elective domicile if located in the Italian territory; in all other cases, the territorial jurisdiction is exclusively that of the Forum of Rome.

Link to the European Commission website for online dispute resolution.

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=IT